Privacy Policy

Thank you for choosing NeroSwarm's honeypot services. This Privacy Policy describes the ways in which NeroSwarm Deception-as-a-Service (SIRET No. 949119036) gathers, uses, stores, and protects your personal information. We are dedicated to maintaining the confidentiality and security of your data.

The purpose of this policy is to describe the way that we collect, store, use, retain, and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person.

This policy governs anyone who is:

• Considering, currently engaged with, or formerly associated with NeroSwarm as a stakeholder
• A visitor to our website or platform
• A client who has purchased or requested our honeypot solutions.

• Data Subject: The person or organization whose personal data we collect or process.
• Personal Information: Any details about a living individual or existing organization that can identify them.
• Processing: Any operation performed on personal data, such as collection, recording, storage, retrieval, alteration, disclosure, or erasure.

Standard Personal Data

• Identity Details: Name, date of birth, or unique identifiers.
• Contact Details: Email address, telephone number.
• Location Details: Home or business address.
• Demographic Details: Gender, age bracket.

Automatic & Usage Data

• IP address
• Browser and device characteristics
• Session logs
• Essential cookies for site functionality

• Service Fulfillment: Processing orders, managing contracts, delivering support, and maintaining account records.
• Operational Needs: Internal audits, human resources, accounting, business strategy, and corporate transactions.
• Legal Compliance: Responding to legal claims, debt collection, regulatory reporting, and good governance.

How We Obtain Consent

We will request your permission in accordance with applicable laws when you register, place an order, or otherwise submit personal information to us.

Agreement to This Policy

• Mandatory Acceptance: You must agree to these terms to use our honeypot services or place an order.
• Minimum Age & Capacity: Users must be at least 18 years old and legally capable of entering contracts.
• Ongoing Consent: Continuing to use our services after updates implies your acceptance of those changes.

Inquiry & Registration: When you contact us, sign up, or engage with our platform, we collect your name, email, phone number, company details (including registration and VAT numbers), address, and credentials.

Orders & Service Requests: Additional data may be requested to fulfill your order; failure to provide it may prevent service delivery.

Virtual Events: Personal data is collected for registration and participation in any NeroSwarm-hosted online events.

Automated Browser Data: We log your IP address and other technical details when you visit our site.

Cookies: Only essential cookies are deployed to ensure our website functions correctly and to deliver the services you request.

Optional Information: You may voluntarily upload or provide extra details (such as survey responses or contest entries) which we may also process.

Audio/Video Recordings: We may record virtual meetings you attend unless you notify us not to.

Categories of Individuals Whose Data We Process

• Clients and prospective clients
• Website visitors
• Employees and contractors
• Vendors, suppliers, and partners
• Shareholders, directors, debtors, and creditors

Within NeroSwarm: Shared among our group entities for integrated service delivery; marketing communications require separate opt-in.

Affiliates & Service Providers: Third parties under contract may process data solely to perform services for us (e.g., billing, IT support, fraud prevention).

Legal & Regulatory: Disclosed if compelled by law (court order, subpoena) or to protect public safety.

Corporate Transactions: May be transferred in the event of a merger, acquisition, or sale, notice will be posted on our site.

No Commercial Sale: We do not sell your personal information to any third party.

Data Security

We implement industry-standard safeguards (firewalls, encrypted storage, access controls, and disaster recovery plans) to protect against unauthorized access, alteration, or destruction of personal data.

Accuracy and Your Rights

• You may review, correct, or update your personal data via your account or by contacting us.
• We may ask you to verify your identity before making changes to ensure security.

Data Retention

We keep personal data only as long as necessary for stated purposes or to satisfy legal obligations. Afterwards, data is securely deleted or anonymized.

• Access: Request a copy of your personal data.
• Rectification/Erasure: Correct or delete your data.
• Withdraw Consent / Object: Withdraw consent or object to processing—this may affect service availability.
• Restrict Processing: Ask us to limit how we use your data.
• Breach Notification: We will inform you of any unauthorized data access.
• Regulatory Complaint: Lodge a complaint with your local data-protection authority if needed.

Amendments to This Policy

We may revise this policy at any time. Updates will be published on our website, and we will notify you by email or a prominent site notice. Continued use implies acceptance.

Third-Party Links

We are not responsible for the privacy practices of external websites linked from our platform.

Governance & Review

Our Information Officer oversees policy enforcement and conducts an annual review or as required by changes in law or our operations.